![Ducato Washable Nail File [Nail Filer]](http://ducatousa.com/cdn/shop/files/WNF_sku_1.png?v=1689724067)
![Ducato Washable Nail File [Nail Filer]](http://ducatousa.com/cdn/shop/files/WNF_sku_1_compact.png?v=1689724067)
Ducato Washable Nail File [Nail Filer]
Shipping
Free domestic standard shipping on orders over $50
Returns
Please contact our customer support.
Nail file for length and shape (for own nails)
Washable Nail File
PRODUCT FEATURES
HOW TO USE
- Start from the side and shave in one direction toward the center, following the curve of the cuticle for the nail shape.
- It can be washed with water, allowing for hygienic use.
- Even if the file becomes clogged, it can be reused by washing it.
Double-sided: 180 grit
※Grit refers to... the higher the number, the finer the file's texture.
PRECAUTIONS FOR USE
- Do not use it on the surface of the nail.
- Be careful not to file too much.
- Do not use for purposes other than filing nails.
- Keep out of the reach of children.
- Do not use when there are abnormalities on the nails.
MATERIALS
- PET film, ceramic abrasive
- Sponge: EVA
- Core: PS
CA Prop 65: This product contains chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
Shipping Policy
• Domestic Shipping: We offer free domestic shipping for orders totaling $50 or more. For orders below $50, a flat shipping fee will be applied during checkout.
• International Shipping: We currently do not offer international shipping. Our services are limited to domestic shipping within the United States.
• Processing Time: Orders are typically processed within 1-2 business days (excluding weekends and holidays). Please allow additional time during peak seasons or promotional periods.
Returns Policy
• Eligibility: We accept returns for unopened packages and unused products only. To be eligible for a return, the item must be in its original packaging, unopened, and unused. We do not accept returns for opened packages or used products due to hygiene and safety reasons.
• Timeframe: You have 7 days from the date of delivery to initiate a return.
• Return Process: To initiate a return, please contact our customer support team with your order details, including the reason for the return. Our team will guide you through the return process, providing you with a return authorization and shipping instructions.
• Return Shipping: The cost of return shipping is the responsibility of the customer, except in cases where the return is due to a defective or incorrect item received. We recommend using a trackable shipping service to ensure the safe return of the item .
• Refunds: Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to the original payment method within 2 to 7 business days approximately. If not approved, we will be unable to issue a refund, and customers have the option to pay the cost of shipping the items back to themself or discard the items.
*Please note that our shipping and return policies are subject to change without prior notice. We recommend reviewing this policy periodically to stay updated. If you have any further questions or concerns regarding our shipping and return policy, please reach out to our customer support team. We are here to assist you and provide the best possible shopping experience.
For any inquiries, concerns, or assistance, our customer support team is here to help. You can reach us through the following channels:
Live Chat: Click the live chat button at the corner of our website.
Our live chat is open from 12:00 PM PST to 05:00 PM PST from Monday to Friday.
Phone: +1 909-598-7388
Our phone lines are open from 10:00 AM PST to 06:30 PM PST from Monday to Friday.
Email: info@jcosmeusa.com
Feel free to email us with any questions or feedback, and we will respond promptly as soon as possible.
Instagram: @ducato_usa
Stay updated on our latest news and promotions, and interact with us on Instagram.